Our Blog ~ Pros and Cons

Pros and cons will discuss the good and bad in marketing, media and politics. It will also feature marketing tips and whatever else we’re in the mood for posting.

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February 11, 2013

The best way to get new customers is to pay attention to your old customers. When outstanding service is provided, customers buy more. Better still, they also may refer new business to your company.

February 8, 2013

Disruptive Mood Dysregulation Disorder (DMDD) is in.  Childhood Disintegrative Disorder (CDD) and Pervasive Developmental Disorder (PDD) are out, having been absorbed by Autism Spectrum Disorder (ASD).

These are among the latest changes in the fifth edition of the Diagnostic and Statistical Manual of Mental Disorders, which will be published this spring by the American Psychiatric Association.

February 7, 2013

No one knows how many laws there are in the United States.  Apparently, no one can count that high.

They’ve been accumulating, of course, for more than 200 years.  When federal laws were first codified in 1927, they fit into a single volume.  By the 1980s, there were 50 volumes of more than 23,000 pages.

February 4, 2013

We all accept that the Internet is replacing newspapers and even broadcast media as the primary source of news.

But what if something worse is happening?  What if people are deciding that they don’t care about news?

February 4, 2013

Anyone who heard President Obama’s logic-defying inaugural address knows that we can expect even more government during term two, but what exactly is his economic plan?  Here’s a sneak preview:

Everyone will work for the government.  The private sector is driven by that ugly thing called “profit.”  So why not eliminate it?  Think of the benefits:

February 1, 2013

Sometimes it’s difficult to figure out what marketing people mean when they talk.  Marketing is not as challenging as, say, being an engineer or a file clerk, so some in the business try to make it sound challenging by using the words they think their clients want to hear.

Like lawyers, if people understood what we were talking about, they wouldn’t pay us as much as they do (we have a ways to go to catch up to lawyers, of course).

January 31, 2013

If we are living in a service economy, why is it so difficult to get service?  Try calling almost any company in America and you’ll see what I mean.

January 30, 2013

Returning from my second home in income-tax-free Florida, I learned that Governor Duval Patrick wants to increase the Massachusetts income tax from 5.25% to 6.25%.

Even in January, the beaches were lovely in Florida this year – and free.  I went to several and didn’t spend a dime.

January 29, 2013

“We don’t have a spending problem.”

President Obama

When President Obama says we don’t have a spending problem, I’m reminded of the joke where the man says, “I don’t have a drinking problem.  I drink.  I get drunk.  No problem.”

Like the drunk, President Obama revels in the problem and has no intention of doing anything about it, even though the American way of life is at stake.

January 25, 2013

There is no classroom subject more important to the quality of life in the United States than economics.  Yet many people earn doctoral degrees without taking a single course in the subject.

Likewise, the most important role of the President of the United States, other than defending the country, is to keep the economy in good health.  Yet the President is not required to take a single economics course or to have an understanding of how capitalism works.